If you receive defective items 

We accept exchanges if the calligraphy tool set you purchased includes defective items. If you have received a defective item, please contact us at:

support@shodo-beginners.com

including the details and picture to proof the defective item. If the return is accepted, we will send the new tool immediately. Shipping charge will be paid by us.

30-Day Money Back Guarantee

THE COURSE INCLUDES 30-DAY MONEY BACK GUARANTEE. IF YOU APPLY TO IT WITHIN 30 DAYS AFTER YOU ORDER, A 100 % AMOUNT WILL BE REFUNDED IN TRIAL AND STANDARD OR 147 US DOLLARS WILL BE REFUNDED IN PREMIUM.